FAQ
Q1.Are you a factory or a trading company?
A: We are a ISO certificated professional orthopedic, health care and sports braces manufacturer.
Q2.Where is your factory location? How can I visit there?
A: Our factory is located at Shenzhou district, Hengshui city, China. Welcome to visit our factory!
Q3 :How does your factory do regarding quality control?
A: Quality is priority. We always realize quality control from the beginning to the end: 1) Material inspection, 2) Production QC, 3)Package inspection.
Q4. What is your payment terms?
A: Payment term: 30% T/T in advance, 70% balance before shipment; Other payment terms are negotiable. Alibaba Trade Assurance is highly recommended to protect your safety.
Q5: Do you accept OEM or ODM order?
A: We accept OEM, ODM with customer’s logo and packing design.
Q6: How can I get some samples?
A: We have free and charged samples, please contact us for detailed info.
Q7: What's your delivery time?
A: For samples, it's within 3 working days after confirmation;
For OEM samples or Bulk QTY order, it is 1~4 weeks according to order QTY